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Strategic Plan

The organizational objectives and strategies of the 2023-2025 Goodwill Industries of South Central California Strategic Plan are articulated as follows:

Organizational Description: Goodwill Industries of South Central California (GISCC) is a nonprofit, 501(c)(3) organization established to provide employment and employment-related services for people with disabilities, people with limited work history, people exiting the correctional system, and recipients of government support programs. GISCC assists these individuals to become more independent and self-sufficient. GISCC serves the Central California counties of Kern, Kings, and southern Tulare, operating twelve donated goods/retail stores a salvage processing center, and an administrative office. The donated goods/retail program proceeds go directly to support GISCC employment and training services.

Vision: Every person in Kern, Kings and southern Tulare counties has the opportunity to achieve his or her fullest potential through the power of work.

Mission: Goodwill Industries of South Central California provides work opportunities and skills development to people with barriers to employment.

Values:

  • Accountability – We have a duty to each other to stay true to our mission and we seek to own our mistakes
  • Integrity – We do what we say and say what we do. In all situations we have an expectation of ethical behavior
  • Dignity – We respect the inherit value of each person
  • Diversity & Inclusion – Enabling all to perform at their best so that every person can benefit from a collaborative culture
  • Ingenuity -Using creativity to move the company forward. We are open to new opinions, suggestions, and knowledge brought by the diversity of our workforce
  • Opportunity – Providing a path forward for all people, this is who we are and what we do

Organizational Goals and Strategies:

Goal 1 – Mission Delivery Through Retail Operations / Workforce Development

  • Increase revenues through sales growth in existing stores and the addition of new stores.
  • Hire Individuals with barriers to employment and provide them steady income to help employees achieve financial independence.
  • Enhance on-going learning, on-the-job training, and job development of employees to improve internal promotion potential and financial independence.

Goal 2 – External Mission Services (Project Good Neighbor)

  • Project Good Neighbor was designed to engage community partners to expand Mission Services. This is preferable to developing internal mission services in that it 1) minimizes duplication of services already provided in the community. 2) allows Goodwill to expand mission delivery populations 3) utilizes partnerships to promote Goodwill as a non-profit to the public.
  • Provide job placement services to help Department of Rehabilitation (DOR) clients transition into higher paying community jobs thus furthering their financial independence.

Goal 3 – Overall

  • Improve Organizational Financial Health – whether the mission is served through the retail program of external mission services the overall financial health of the organization must continue to grow to the mission can expand to every corner of GISCC’s territory.

 

Expected Outcomes, Measurement and Reporting: Specific outcomes have been established for each strategy. A baseline was established, specific metrics defined, and timelines applied to allow for regular and detailed reporting to members of the Board of Directors. An annual Outcomes Measurement Report will be posted to the website.

2023-2025 Strategic Plan